Frequently Asked Questions

Getting more information about our platform that will help you get all benefits from us. These all questions are asked for the first time

WA Alerts is a WhatsApp CRM and automation platform for ecommerce order alerts, campaigns, AI replies, and customer follow-up.

It is built for Shopify stores, WooCommerce stores, COD sellers, online retailers, service businesses, and support teams using WhatsApp.

Yes. WA Alerts offers a free starting plan with message limits so businesses can test core workflows before upgrading.

Yes. The AI Agent can use business profile details and knowledge base content to answer common customer questions when configured.

Yes. WA Alerts includes order confirmation, dispatch, delivery, return, and tracking-related WhatsApp workflows where integrations are configured.
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