Acquire leads
Capture Click-to-WhatsApp, QR, and campaign conversations, then qualify shoppers before your team replies.
WhatsApp CRM and automation
WhatsApp CRM and order automation for Shopify, WooCommerce, and COD stores
Run campaigns, automate replies, confirm COD orders, send order updates, and manage customer chats from one WhatsApp workspace.
Start free with 10,000 messages and 3,000 one-time AI tokens. WA Alerts plan limits are separate from any third-party or provider costs.
10,000 messages to start
Ecommerce-first workflows
Message logs and status visibility
COD confirmationFlow ready
AI AgentKnowledge base active
Bulk campaignSelected list queued
Store syncOrder events tracked
Order #1048 confirmedSent
Ad lead qualifiedOpen
AI reply reviewedReady
Shopify stores
WooCommerce stores
COD sellers
Online retailers
Support teams
Built for ecommerce teams
Acquire, convert, and retain customers on WhatsApp
WA Alerts organizes the product around the jobs online sellers repeat every day: get leads, close orders, and keep customers updated.
Convert faster
Use AI replies, guided choices, COD confirmation, and team handoff to move chats toward orders.
Retain customers
Send order updates, support replies, broadcasts, and repeat-purchase campaigns from one workspace.
Core features
The modules ecommerce operators expect
Manage WhatsApp CRM, flow builder workflows, AI Agent replies, order alerts, bulk campaigns, store sync, auto-replies, and message logs from one organized place.
WhatsApp CRM
Keep contacts, order context, and customer conversation activity organized.
Gives ecommerce teams a clearer customer record.Flow Builder
Launch guided replies for lead capture, order questions, support, and handoff.
Turns repeated chat steps into reusable workflows.AI Agent
Answer common questions with business instructions and knowledge base content.
Supports customers while lowering manual workload.Order Alerts
Send order confirmations, dispatch updates, and delivery statuses.
Keeps ecommerce customers informed.Bulk Campaigns
Send selected customer updates with lists, timing controls, status, and logs.
Improves control and visibility.Store Sync
Connect ecommerce order activity to WhatsApp alerts and support workflows.
Keeps store events and customer messages closer together.Interactive Messages
Use list messages, button messages, and quick replies.
Guides customers to the right next step.Message Logs
Track sent, failed, pending, order, chatbot, and AI activity.
Makes communication transparent.Auto-Replies
Reply automatically to common customer questions and routing requests.
Reduces manual response time.
Order automation
Confirm orders and send updates without manual follow-up
Keep customers informed from order creation to delivery, return, or address issue status while keeping activity visible in WhatsApp logs.
Ready to reduce manual order questions?Automate order updates and keep message logs visible.
Automate order updates
Ecommerce integrations
Built around ecommerce order communication
Shopify
Manage Shopify-related WhatsApp workflows from the integration area as availability is finalized.
WooCommerce
Sync WooCommerce order activity for WhatsApp order updates and support workflows.
COD businesses
Confirm orders, handle address issues, and keep customers informed before dispatch.
Courier / TCS
Share tracking, delivery, return, and exception statuses with message logs.
Courier and TCS
Send tracking updates customers can understand
Share courier tracking, delivery, address issue, return, and exception statuses where available, then review related message logs from the dashboard.
- Courier tracking status
- TCS tracking updates
- Delivered, return, and address issue statuses
- Order message logs
WhatsApp automation
Automate replies, chatbots, templates, and guided choices
Set up helpful responses for common questions, keyword-based chatbot replies, reusable templates, list messages, button messages, and human handoff when needed.
- Auto replies for common questions
- Keyword chatbot replies and guided flows
- List messages, button messages, and quick replies
- Reusable templates and customer handoff
Customer question
Auto reply, chatbot, or interactive menu
Human handoff when needed
AI Agent
AI Agent
AI support that follows your business instructions
Train the AI Agent with your business instructions and knowledge base, test replies before activation, review activity logs, and hand off conversations to a person when needed.
- Knowledge base and business instructions
- Store and order context where available
- AI activity logs for review
- Human handoff for complex questions
Want faster replies to routine questions?Set up AI replies, test them, and keep activity visible.
Set up AI replies
Bulk campaigns
Send campaigns with customer-list controls
Use selected contact lists, message variations, random sending intervals, campaign status, and delivery logs to manage customer updates with more control.
- Selected contact lists
- Message variations and timing controls
- Campaign status and delivery logs
- Customer communication controls
Need organized customer updates?Manage campaigns with contact lists, status, and logs.
Manage campaigns
Dashboard and logs
Track communication from one dashboard
See device status, campaign progress, order messages, AI activity, chatbot activity, and sent, failed, or pending messages.
Device connected/disconnected
Sent / failed / pending
Campaign progress
Order message logs
AI Agent logs
Chatbot logs
Failed message retry
Order updateSent
AI Agent replyReviewed
Campaign messagePending
Device statusConnected
Use cases
Built for WhatsApp-first ecommerce operations
Click-to-WhatsApp leads
Turn ad clicks into qualified WhatsApp conversations and sales follow-up.
COD confirmation
Confirm orders, fix address issues, and reduce manual pre-dispatch calls.
Order notifications
Send confirmations, dispatch alerts, tracking messages, returns, and exceptions.
AI customer support
Answer common product, policy, availability, and order questions faster.
Bulk campaigns
Manage customer update campaigns with delivery visibility and controls.
Shared chat operations
Reduce repetitive WhatsApp work with automation, logs, and team handoff.
Free to start
Simple pricing for WhatsApp automation
Start free with 10,000 messages and 3,000 one-time AI tokens. Upgrade when your business grows, and review plan limits before payment.
Free Plan
Best for new users and testing WA Alerts.
$0 /month
Messages
10,000
AI tokens
3,000 one-time
3,000 AI tokens included one-time. After usage, customer can buy more tokens.
- Almost all core WA Alerts features
- WhatsApp connection
- Auto Responder and Bulk Messaging
- Chatbot, list, and button messages
- Contacts, message logs, and basic analytics
- Order Management where available
Silver Plan
Best for growing businesses.
$1 /month
Messages
20,000
AI tokens
3,000 one-time
3,000 AI tokens included one-time. After usage, customer can buy more tokens.
- All Free Plan features
- AI Agent available with own API key
- Optional AI token add-ons
- Campaign logs
- Order alerts
- Better usage capacity
Gold Plan
Best for active businesses and ecommerce teams.
$10 /month
Messages
Unlimited
AI tokens
20,000
Includes AI Agent tokens for supported AI-powered replies.
- All Silver Plan features
- AI Agent included
- Knowledge Base support if available
- Order automation
- Campaign analytics and message logs
- Priority support if available
AI Token Add-ons
Add AI Agent capacity when your team needs more
Free and Silver users receive 3,000 AI tokens one-time. After usage, customers can buy more tokens. Gold Plan includes 20,000 AI Agent tokens.
$5
10,000 AI tokens
WA Alerts plan limits are separate from any third-party or provider costs that may apply to your connected WhatsApp setup.
Trust and transparency
Designed for clear business communication
Transparent message logs
Review sent, failed, pending, order, chatbot, and AI activity.
Device status visibility
See whether your connected WhatsApp device is ready.
Customer communication controls
Control audiences, timing, message variations, and delivery visibility.
No coding setup
Configure replies, campaigns, and workflows from the dashboard.
Human handoff
Let automation assist while your team takes over when needed.
Support available
Use account support channels when your team needs help.
FAQ
Common questions
What is WA Alerts?
WA Alerts is a WhatsApp CRM and automation platform for ecommerce replies, customer updates, campaigns, AI Agent support, and order communication.
Who can use WA Alerts?
Shopify stores, WooCommerce stores, COD sellers, online retailers, support teams, and WhatsApp-based ecommerce teams can use it.
How does WA Alerts connect to WhatsApp?
WA Alerts is built around connecting a WhatsApp device so your team can manage business communication from the dashboard.
Do I need coding?
No. The platform is designed for setup from the dashboard.
Can I use it for COD order confirmation?
Yes. COD teams can use order workflows for confirmations, dispatch updates, address issues, delivery statuses, and returns.
Does it support WooCommerce?
WooCommerce order sync can help ecommerce teams send order-related WhatsApp updates and keep logs organized.
Is Shopify fully available?
Shopify is presented as an integration area while availability and setup details are finalized.
Can I send courier or TCS tracking updates?
Yes. WA Alerts includes courier and TCS tracking update areas where available.
Can I import contacts?
Yes. Contact management helps organize customers and selected lists for communication.
Can I see failed messages?
Yes. Message logs show sent, failed, pending, and related activity where available.
Can I test AI Agent before enabling it?
Yes. AI Agent workflows should be tested with business instructions before customer-facing use.
Does WA Alerts replace my support team?
No. It helps reduce routine work and supports handoff when a person needs to help.
Are pricing and message limits shown clearly?
Usage limits, plan details, and upgrade options should be visible before payment.
Start automating your WhatsApp business communication today
Create your WA Alerts account and manage replies, updates, campaigns, AI Agent support, and order messages from one place.